In accordance with UK government guidance, the IRSE licensing office is currently closed. Staff are working remotely and the day-to-day operation of the scheme will continue as normal. Please use the contact details to contact the team: general licensing matters: firstname.lastname@example.org and licence applications: email@example.com and allow additional time for your queries to be answered.
Following the introduction of the current government guidances, there have been a number of enquiries from employers of licensed staff regarding the position with regard to extending the validity of licences. Permitting staff to continue to undertake licensable work where the relevant categories have expired may well be an appropriate way forward, however, where implemented, should be done under the organisation’s competence management system, with due consideration of mitigations such as, for example, review by the line manager.
The IRSE licensing scheme facility for checking licence validity, currently by email or telephone, can provide details of category expiry dates, where that is required to support such acceptance of expired licence categories.
The position is under constant review as the situation with Covid-19 develops, please see our dedicated webpage for IRSE's latest information.
All IRSE staff are working remotely at this time. Please use these contact details to find the appropriate team member, noting our office hours are 9am to 5pm (UK) Monday to Friday.
It provides a cross industry accepted benchmark of competence for personnel carrying out a range of activities from maintenance through design, installation, testing, project engineering and senior technical management. All licence holders must abide by the Obligations of Licence Holders, which set out the professional standards expected.
The scheme has been designed to meet the requirements of the international standard for personnel certification, ISO17024, and is accredited to that standard within the UK.
Competence standards for a wide range of signalling and telecommunications activities have been prepared by a number of expert working groups comprised of users of the scheme and these standards are available to all employers. The competence assessment checklists (CACs) list the specific skills and underpinning knowledge needed to carry out any particular category or type of work. For example, the licence categories for signalling maintenance include assistant maintainer, maintainer, fault finder and maintenance manager. These are available for download via our licensing documentation pages.
Individuals are assessed against the competence standards using a two-stage assessment process to ensure impartial collection and review of evidence and, on successful completion of the process, a licence for those specific categories of work is issued by the IRSE. Learn more about the assessment process
A logbook is used to record details of training, qualifications and work experience. Licence holders are required to maintain their logbook and assessors will want to see it to provide evidence during the assessment process. Logbooks can be bought from the IRSE or provided by an employer.
Buy a logbook
Download logbook pages
People doing work may make errors, so there is a facility to record any significant complaints about workmanship in the log book. If a complaint has been made, the results of any subsequent investigations and/or remedial actions taken are also recorded. This enables the licence holder to demonstrate how a competent level of performance has been regained so that it can be reviewed in subsequent assessments. In more serious cases, a recommendation to revoke a licence may be made to the IRSE. A licence is only revoked after an independent review of the circumstances and there is also an appeals process.
Learn more about the complaints process